Shipping Policy
Where does this ship from?
We ship Happy Water Fountain™ directly from our warehouse in Australia.
Do you ship worldwide & how much does shipping cost?
Yes - we ship worldwide. We offer all customers free Domestic and International Shipping with tracking included. No shipping cost & no sales tax.
What are your shipping and processing times?
All orders are professionally made, personalized & shipped within 1 business days.
Free Express Shipping
Australia: 5 - 10 business days
United States: 6 - 12 business days
Canada: 10 - 20 business days
Europe & UK: 6 - 15 business days
Oceania: 7 - 15 business days
Where can I find my tracking number?
When your items are shipped out, you should receive an automatic notification from our system via email or text providing you with a tracking number along with updates.
If you haven't received one or if the tracking number doesn't work, don't worry - please reach out to our support and we will have your issue resolved within 24 hours.
If you need more detailed information, please shoot us an email at Support@happywaterfountain.com and we'll help you out!
Unexpected Delays
In some instances the delivery may take longer than the standard shipping times stated above. Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.